Terms and conditions

1. Acceptance

By accepting an invitation, installing Robbie into a Microsoft 365 tenant, or granting admin consent, the organisation you represent agrees to these terms and to the privacy statement. If you do not have authority to bind that organisation, do not install.

2. The development cohort

Robbie is offered by invitation to a limited number of founding companies. Membership gives your organisation the product as it stands, a weekly working session with the team, and influence over the roadmap. It is a development-phase product: features change, some are unfinished, and the receipt on every turn tells you what actually ran.

3. Eligibility and your account

Robbie is for organisations, installed by a Microsoft 365 administrator into a work or school tenant. Personal Microsoft accounts are refused at install. You are responsible for who in your organisation is granted access, and for the admin decisions made in the Robbie tab: connections, approval mode, excluded channels and roles.

4. Acceptable use

You will not use Robbie to:

• reach data a person is not permitted to see in Teams, or attempt to widen its permissions;
• probe, scrape or reverse-engineer the service or the models behind it;
• connect a service you are not authorised to connect on the organisation's behalf;
• break the law, a third party's rights, or Microsoft's terms for your tenant.

5. Data and privacy

What Robbie reads, stores, retains and deletes is set out in the privacy statement, which forms part of these terms. Your organisation remains the controller of its data. We process it only to provide the service and never for training a model.

6. Fees and early-bird pricing

Founding companies pay the early-bird price shown at the time of invitation. That price is locked for 24 months from the install date and continues afterwards for as long as the organisation stays a customer, regardless of the list price at general availability. Fees are billed monthly in arrears; the first month is free while we set up together. Either side may end the arrangement at the end of any month.

7. Availability and changes

During the development phase there is no service-level agreement. We will tell you before we change something you rely on, and we will never change what Robbie reads without recording a new consent. Writes to other tools always wait for an approval unless your admin has chosen otherwise.

8. Intellectual property and feedback

We own Robbie. You own your data and every output Robbie produces for you, including documents it writes. Feedback you give us during the cohort may be used to improve the product without obligation; anything confidential you show us stays confidential.

9. Pre-release features

Some of what you see in the cohort is not public. You agree not to publish screenshots, benchmarks or descriptions of unreleased features without asking first; we will usually say yes.

10. Termination and uninstall

You may leave at any time by uninstalling Robbie from your tenant. Uninstall revokes every connection and deletes everything held for your organisation, as the privacy statement describes. We may suspend an organisation that breaks section 4, and will tell you why.

11. Disclaimers and liability

Robbie is provided as-is during the development phase. Answers are produced by a language model and can be wrong; the sources on every card are there so a person can check. To the extent the law allows, our total liability under these terms is limited to the fees you paid in the preceding twelve months, and neither side is liable for indirect or consequential loss.

12. Governing law and contact

Governing law and venue will be fixed in the counsel-reviewed version of these terms and stated here before the first invoice. Until then, questions go to hello@hirerobbie.ai.